General Terms and Conditions

Shipments

Our online shop specifies the minimum order quantities for each wine. For shipping rates, please see our international shipping table.

Packaging

Our wine is shipped in boxes that hold 3, 6, 12 or 18 bottles. The shipping boxes are certified and insured.

Value-Added Tax

Our prices include 8% value-added tax.

Advance Disposal Fee (ADF)

The Advance Disposal Fee (ADF) is included in our prices.

Validity

Vintage, price and availability are subject to change.

General Terms and Conditions

1. General
2. Scope of Application
3. Prices
4. Payment and Shipping Conditions
5. Availability
6. Return Policy
7. Legal Regulations (Protection of Minors)
8. Data Protection
9. Court of Jurisdiction

1. General

The General Terms and Conditions provide the framework for fair customer relations. By placing an order, you acknowledge and accept the General Terms and Conditions of switzerland-wine.com. The website switzerland-wine.com is a registered trademark of Switzerland Wine Marketing GmbH.

2. Scope of Application

The entire product line of switzerland-wine.com is oriented to a customer base within the European Union. For deliveries outside the EU and overseas, please contact us. We will prepare a quote for you.

3. Prices

All prices are per item in euros; our prices include the statutory value-added tax (7.6%) as well as the Advance Disposal Fee (ADF). Prices are subject to change at any time and without advance notice.

4. Payment and Shipping Conditions

All services provided by the website switzerland-wine.com must be paid for using PayPal, a credit card or by making an advance payment from your bank account to ours. Other payment methods are currently not available. After the order is received, the shipment is sent to the invoice recipient or to a shipping address specified by the invoice recipient. Our general shipping rates apply.

5. Availability

The product line at switzerland-wine.com is subject to constant changes. Therefore, we cannot guarantee a continuous availability of the entire product line. You will be contacted if the vintage of the wine you ordered is not available.

6. Return Policy

Your order on the website www.switzerland-wine.com is binding. As a general rule, the wine ordered cannot be exchanged or returned. This does not apply if the wrong item was sent to you or if the item was damaged during shipment. We kindly ask you to check the shipment upon receipt and to notify us within 5 days if you discover any errors or any defective items.

7. Legal Regulations (Protection of Minors)

In the EU, legal regulations prohibit the sale of alcoholic beverages to young persons under 18 years of age. By placing an order on www.switzerland-wine.com, you accept these terms and confirm that you are entitled to purchase goods on our website.

8. Data Protection

When placing an order on www.switzerland-wine.com, the only data the website collects is the data needed to process your order. In accordance with the data protection law, personal customer data will be treated confidentially and neither given to a third party nor used or sold for third-party advertising. The customers of the website www.switzerland-wine.com have the option to receive the latest information and offers from Switzerland Wine Marketing GmbH by electronic newsletter. This email newsletter is free of charge and may be canceled at any time by clicking on the unsubscribe link.

9. Court of Jurisdiction

Our business activity is governed solely by Swiss law. The court of jurisdiction is Schlieren.
These General Terms and Conditions are subject to change at any time and without advance notice.